Privacy Policy
findsandsupply.com (“we”, “us”, “our”) operates the website findsandsupply.com. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our site, browse our pet storage products, place an order or contact our support team.
1. Information We Collect
We may collect the following types of information:
Personal identification information: Your name, email address, shipping address, phone number, payment billing details when you place an order or sign up for updates.
Non-personal data: Browser type, IP address, device information, pages you viewed, time spent on our website, traffic source and other anonymous analytics data.
Messages: Content you send to us via contact forms or support emails.
We do not collect sensitive personal data such as race, religion, health records unless you voluntarily provide it.
2. How We Use Your Information
We use your information for these purposes:
- Process, fulfill and ship your orders for pet toy storage and related products;
- Send order confirmation, shipping updates and customer service replies;
- Respond to your questions and support requests;
- Prevent fraud and secure our website and transactions;
- Improve our website, product selection and shopping experience;
- Send optional marketing emails (you can unsubscribe at any time).
3. Sharing Your Information
We will NOT sell, rent or trade your personal information to third parties for marketing purposes.
We may share your necessary data only with trusted service providers who help run our business:
- Payment processors to complete checkout;
- Shipping carriers to deliver your packages;
- Website hosting and analytics tools.
All third parties are required to protect your personal data in accordance with privacy rules.
4. Data Storage & Security
We take reasonable technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access or disclosure.
Your data will be stored only as long as needed to complete the purposes above, including legal and accounting retention requirements.
5. Cookies
Our website uses cookies and similar tracking tools to remember your preferences, analyse site traffic and improve your shopping experience.
You may disable cookies through your browser settings, though some site functions may not work properly after disabling.
6. Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you;
- Ask us to correct inaccurate information;
- Request deletion of your personal data;
- Opt out of marketing emails;
- Withdraw your consent where applicable.
7. Children’s Privacy
Our website is intended for general adult shoppers. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “last updated” date. Continued use of our website after updates means you accept the revised policy.