Transportation Services
Thank you for shopping for pet toy storage solutions at findsandsupply.com. Once your order is confirmed, we will process it and arrange for shipment as quickly as possible. Based on the shipping address you provide, the checkout page will display the available shipping methods, carriers, and the corresponding shipping costs.
1. Order Processing Time
Following successful payment and verification, we typically process your order and prepare it for shipment within [1–3] business days.
Once your order has shipped, you will receive a shipping notification containing tracking information (if provided by the carrier).
2. Carriers and Shipping Methods
We ship exclusively within the United States, primarily partnering with major carriers such as USPS, UPS, and FedEx. The specific carrier will be determined based on the items in your order, your shipping address, and the shipping method you select.
The carriers and service options displayed at checkout are the currently available choices; please refer to the most up-to-date information provided on the checkout page.
Some shipping methods may require a signature upon delivery. If a signature is required by the carrier, please ensure that someone is present at the delivery address to receive the package.
3. Shipping Transit Times
Once an item has shipped, standard delivery typically takes approximately [3–7] business days. Please consult the tracking information provided by the carrier for the most accurate delivery status.
Deliveries may be delayed due to factors such as remote locations, adverse weather conditions, peak holiday periods, or unforeseen issues on the carrier's end.
Transit times are calculated from the date of shipment and do not include the time required for order processing.
The estimated delivery date shown at checkout is for reference only and does not constitute a guaranteed delivery date.
4. Shipping Costs
Shipping costs are automatically calculated and displayed at checkout based on your shipping address, the weight/dimensions of the items, and your chosen shipping method.
Should a shipment be returned or require reshipment due to an incorrect address, refusal of the package, or multiple failed delivery attempts, any associated costs may be the responsibility of the buyer.
5. Shipping Address
Before placing an order, please carefully verify the recipient's name, address, postal code, phone number, and email address. Incomplete or incorrect address information may result in delivery delays or failed delivery. If your order has not yet been shipped, please contact customer service as soon as possible to update your shipping address. Once an order has been dispatched, any changes to the delivery address will be subject to the carrier's policies.
6. Shipment Tracking
After your order has been shipped, we will provide a tracking number (if available from the carrier) via email or through your order page.
If there has been no update on your shipment for an extended period, please contact the carrier directly for an inquiry; you may also reach out to us for further assistance.
